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Fascinating Andamans Guest Policy

Welcome to Fascinating Andaman - Your gateway to unforgettable beach tours.

Please read the following terms and conditions carefully, as they form a legally binding agreement between you (the guest) and Fascinating Andaman ("Company"). By completing the booking process, either directly or indirectly, you hereby give your consent and agree to abide by the terms and conditions outlined below.

1. Bookings

1.1 Upon receiving a query from potential guests, the Company shall discuss the proposed itinerary and issue a quotation stating the Package Cost. Guests are required to initiate the booking process by:

  • Step 1: Pay 50% to 70% of the package cost and share transaction details.
  • Step 2: Provide a copy of a government-authorized Photo ID for all travelers (AADHAR Card, Voter ID, Driving License, Passport, etc.).
  • Step 3: Share inward and outward flight details to confirm the itinerary.
  • Step 4: Provide the full name, age, and gender of each traveler.

1.2 The remaining 50% of the package cost must be paid before two (2) days of arrival or in cash on arrival before the commencement of services.

1.3 All booking communications must be made only via the contact details provided at the time of booking.

2. Payments

All bookings are confirmed only after full payment is received. The Company accepts electronic bank transfers and cash payments in Indian Rupees (up to ₹2,00,000).

Bank Details:
Bank Name: State Bank of India
Branch: Junglighat
A/C No: 31993599591
A/C Type: Current
IFSC: SBIN0012356

3. Cancellation & Refunds

  • 10 days or less: 100% deduction, no refund.
  • 11 to 20 days: 50% deduction.
  • 21 to 30 days: 25% deduction.
  • Above 30 days: Full refund after deduction of cancellation charges.
  • A ₹2,500 per person cancellation charge applies at all times.
  • No rescheduling of the tour is allowed after payment.
  • 100% cancellation applies if the travel date falls between December 15 – January 15 (High Peak Season).

4. Third-Party Terms and Conditions

The Company does not own all hotels, cruises, or vehicles in the package. Guests must comply with individual terms set by third-party providers.

5. Right to Refuse Service

The Company reserves the right to refuse service to guests who:

  • Engage in misbehavior, harassment, or nuisance toward staff or other guests.
  • Are suspected of having a contagious disease without medical clearance.
  • Have a criminal record or are evading authorities.
  • Continuously violate Company policies or engage in unlawful activities.

Any guest refused service will not be entitled to a refund.

6. Force Majeure

If the Company cancels a booking due to force majeure (e.g., natural disasters, government orders, pandemics), a refund will be processed after deducting cancellation charges.

7. No Liability on Valuables

The Company is not responsible for lost, stolen, or damaged valuables. Guests are responsible for their belongings.

8. Liability of Guest

Guests are liable under Indian civil and criminal laws for any loss caused to the Company due to negligent acts or omissions.

9. Indemnity

The Company is not liable for any injury or loss suffered by guests engaging in third-party services (e.g., bike rentals, scuba diving, boat excursions).

10. Data Privacy

The Company collects personal data as part of service delivery and takes precautions to protect it. However, it is not liable for data leaks or theft despite best efforts.

11. Dispute Resolution & Exclusive Jurisdiction

All legal disputes must be filed exclusively in Andaman & Nicobar Islands, regardless of the guest’s location at the time of booking.

12. Waiver of Rights Under the Consumer Protection Act, 2019

Guests waive their right to file complaints outside Andaman & Nicobar Islands under the Consumer Protection Act, 2019.

The Company reserves the right to claim ₹2,00,000 in damages for such disputes.