Privacy Policy & Safety Guidelines

Last Updated: May 25, 2026. Learn how we safeguard your booking data and transactions.

1. Introduction

Fascinating Andaman ("we," "us," or "our") operates the web portal fascinatingandaman.com and coordinates tour packages, hotel reservations, activity bookings, and boat ride ticket distributions. We are committed to maintaining the confidentiality, integrity, and security of all personal credentials and transaction logs entrusted to us by our travelers.

This Privacy Policy documents the mechanisms by which we process, secure, and disclose information when you utilize our digital platforms or coordinate travel itineraries with our booking managers.

2. Information We Collect

To coordinate logistics across the Andaman Islands (which involve restricted entry coordinates, ferry manifests, and administrative verifications), we collect specific user details:

  • Identity Credentials: Full name, gender, age, nationality, government-issued identification cards (Aadhaar, Passport, or Visa numbers) required for Havelock/Neil ferry ticketing and hotel verifications.
  • Contact Details: Email addresses, telephone numbers, billing addresses, and physical coordinates.
  • Itinerary Records: Reservation dates, destination configurations, hotel selections, flight arrival schedules, and specific dietary or accessibility requests.
  • Technical Logs: IP addresses, browser agents, geographic locations, and cookie identifiers.

3. How We Use Information

We apply the gathered information strictly under corporate security parameters to:

  • Generate travel vouchers, verify room allocations, and book government/private catamaran boat tickets (Makruzz, Nautika, Green Ocean).
  • Formulate billing receipts, process card or digital wallet operations, and resolve payment failures.
  • Transmit SMS updates or WhatsApp notifications regarding booking verifications or climate alerts.
  • Fulfill statutory guidelines issued by the Andaman and Nicobar Administration or merchant compliance requirements.

4. Payment Gateway Safety & SSL

We prioritize transaction security. We do not store, view, or retain your raw card details, CVVs, or Netbanking passwords in our databases.

PCI-DSS Compliant Encryption via Razorpay

All electronic booking transactions are encrypted using secure layer socket technology (SSL) and transmitted directly to our PCI-DSS compliant payment gateway, Razorpay. The gateway enforces 128-bit encryption standards, ensuring maximum transactional security.

5. Cookies & Tracking

Our web infrastructure uses persistent and session cookies to memorize navigation preferences, analyze landing traffic volumes, and ensure consistent shopping cart checkout sessions. You can disable cookies inside your personal browser settings, although doing so might limit checkout operations or filter out specific features.

6. Your Rights & Consent

By booking a package or scheduling a ferry on our site, you consent to the terms of this Privacy Policy. You have the right to request access to the personal data we hold, request modifications to invalid credentials, or request complete removal of your contact file from our database, provided there are no active tour itineraries or merchant billing investigations linked to it.

For any inquiries regarding data protection or compliance verifications, reach out directly to our Data Protection Executive at fascinatingandaman@gmail.com.